The functioning of the Electricity Department office in Bari Brahmana has once again come under scrutiny. When local residents arrived on Tuesday morning to obtain information about electricity bills, payments, and other important information, they were disappointed. The office, which was supposed to open at 10 a.m., remained absent until 11 a.m., causing significant inconvenience to the public.
According to local residents, upon arriving at the office, they found that the chairs were empty and no employees were present. Upon receiving the information, journalists arrived at the scene and found that no electricity department employee was present from 10 a.m. to 11 a.m.
The biometric attendance machine in the office was also found to be out of order.
When the Assistant Executive Engineer (AEE) arrived, he explained that the employees were late due to a power outage. While departmental regulations mandate electricity department employees’ scheduled hours are from 10 a.m. to 4:30 p.m.
Local residents who visited the office reported that this situation has become a daily occurrence. They say that employees are often absent from the office in the morning, forcing them to make repeated trips. Furthermore, in many areas, electricity bills are not being delivered to homes on time. Residents questioned how consumers without smartphones or Android phones can make online payments. They visited the office seeking this information.
In this regard, PDD Executive Engineer (XEN) Javed Hussain, Vijaypur, stated that employees arrived at the Bari Brahmana electricity office approximately one hour late. He stated that the delay is compensated by employees working longer in the evenings.
However, local residents argue that the department should ensure punctuality so that consumers don’t face unnecessary inconvenience and that accountability is maintained in government offices.
