Sunday, December 28, 2025
Sunday, December 28, 2025

Transport Commissioner emphasizes transparent services, people friendly measures

Pays surprise visit to ARTO office, Reasi

REASI,: Transport Commissioner, Vishesh Mahajan, today paid surprise visit to the office of Assistant Regional Transport Officer, Reasi and issued several directives aimed at ensuring deliverance of all services within the notified timelines as outlined under the Public Services Guarantee Act (PSGA).

The Commissioner cautioned that any deviation from these standards would lead to severe consequences and the erring officials would be dealt with strictly as per law. He reiterated the department’s unwavering commitment towards ensuring added transparency, accountability and public service efficiency.

He called for concerted efforts from all stakeholders to elevate the transport infrastructure in the region which is prerequisite to prevent fatal accidents. He underscored the need to identify “hungry routes” where public transportation is severely lacking so that immediate action is taken in collaboration with the district administration ensuring enhanced connectivity and accessibility for the public.

During the visit, the Transport Commissioner also supervised the scheduled driving tests in Reasi and issued strict instructions regarding fair conduct of the trials with zero tolerance against any discrepancy on this account. He stressed that every aspect of the driving test must fully comply with the Central Motor Vehicles Act (CMVA) and all associated regulations.

Earlier, during a surprise inspection at the Trial Ground in Samba, the Transport Commissioner found that a Motor Vehicle Inspector (MVI) was conducting the trials without the requisite orders. Taking cognizance of the lapse, the Transport Commissioner swiftly ordered MVI’s attachment in his office as a disciplinary measure and also sought explanation from the ARTO Samba.

Simultaneously, the enforcement team of the flying squad laid a Naka at Katra to check complaints regarding overcharging by the Auto Rickshaws. The team instructed the Auto drivers to ensure plying of their vehicles on fare meter otherwise strict action would be initiated against the violators which may lead to suspension and cancellation of their Route Permits and Driving Licenses.

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